Cathay Pacific will start recruiting flight attendants from China
In a recent statement, the general manager of China National Airlines, Lin Shengbo, announced that the company will implement several measures to enhance its service quality and provide professional and consistent services for passengers from diverse backgrounds. The move is aimed at improving the airline's service standards and gaining customer satisfaction.
18 June 2023
The statement comes in response to growing concerns about discrimination against passengers based on their background, with some customers reporting being treated unfairly or even bullied by staff due to their origin. This has led to calls for fairness and equal treatment for all employees, regardless of their background.
Lin Shengbo acknowledged the issue and promised that China National Airlines will take steps to improve its service standards in the coming months. He also emphasized the importance of treating all passengers with respect and professionalism, regardless of their background or nationality.
The move has been welcomed by many, who see it as a positive step towards building a more inclusive and diverse workplace culture. However, some have raised concerns about whether this will be enough to address the root causes of discrimination and ensure that all employees are treated fairly and with respect. Only time will tell if these efforts will be successful in creating a truly welcoming and inclusive environment for all passengers.