China Mobile's Global Partner Conference
China Mobile, a leading telecom company in China, recently held its Global Partner Conference from October 11 to 13. The conference was attended by global tech innovators and business leaders, who aimed to converge computing and networking for a better future. As per reports, the conference was a grand success, with technology enthusiasts hailing it as a significant step in China's digital transformation journey.
12 October 2023
According to sources, the conference brought together the best minds from around the world to brainstorm on ways to integrate computing and networking for mutual growth and development. The event kicked off under the theme 'Level-excellence Services, Wisdom for the Future,' signifying the company's commitment to excellence in its digital services.
One of the highlights of the conference was the launch of China Mobile's '86 NEXT Mind Service New Portal.' This initiative marked a significant milestone, as it introduced AI technology into the largest global customer service system, which serves millions of customers worldwide. The portal uses large models and innovative AI technologies, including engineering applications, to enhance efficiency and provide better services to its users.
The launch of the '86 NEXT Mind Service New Portal' was met with a wave of positive reactions on Chinese social media platforms, particularly Weibo. Many netizens expressed their excitement about the AI-powered customer service system, praising China Mobile for its innovative approach and commitment to enhancing user experience.
"Great! Tie your net, thank you," wrote one enthusiastic netizen on Weibo, using a Chinese internet slang term that means "great job." Another netizen chimed in, "Mobile numbers have always been fixed well, thank you," signifying their satisfaction with China Mobile's services.
However, not all reactions were positive. A few netizens expressed concern about the potential misuse of AI technology and privacy issues that could arise from it. One Weibo user wrote, "It's great to have advanced technology, but we need to ensure that our data is protected and used ethically."
Despite these concerns, the majority of Weibo netizens were optimistic about China Mobile's initiative. They believe that the integration of AI into their customer service system will lead to more efficient and personalized services, ultimately enhancing user experience.
The 2023 China Mobile Global Partner Conference not only brought together global innovation wisdom but also emphasized the importance of collaboration and symbiosis in achieving a digital future. As China continues on its path towards becoming a digital nation, events like these will play a vital role in shaping its technological landscape and driving digital transformation.