Controversy Erupts on Chinese Social Media Over 2024 Postal Service Schedules Ahead of Lunar New Year
As the nation gears up for the Lunar New Year celebrations, a controversy has erupted on Chinese social media as users report on the 2024 postal service schedules. Several users have shared screen grabs of mail carrier holiday schedules, but the authenticity of these timing plans has been called into question.
1 February 2024
Chinese social media users have been sharing their concerns about the postage plans for the upcoming Lunar New Year on the country's Weibo platform, with many expressing their displeasure about the lack of information and updates from the mail carriers. This issue has prompted a reply from one user who said, "We can't trust this information until we receive confirmation."
The Chinese postal service has announced that it will continue to provide nationwide, uninterrupted services during the holiday period. Customers can make use of the postal services via their official channel, including the official app and website, or by calling the customer service helpline. The mail carrier has also mentioned that due to the public holiday, delivery times may be extended and additional charges may apply in some areas.
In response to the controversy, a representative from the Chinese postal service, when contacted by a China-based media outlet, said, "We believe that our customers should feel confident in our ability to deliver their mail during the Lunar New Year holidays. We apologize for any confusion caused by the alleged schedules and invite our customers to contact our customer service with any queries or concerns."
Although the authenticity of the shared schedules remains unclear, it's evident that Chinese social media users are not happy about the lack of clarity and information surrounding the mail carrier's 2024 holiday plans. As the Lunar New Year celebrations near, the Chinese postal service should make every effort to inform its customers of any changes and updates to its services during the holiday period.