Shanghai Disneyland's Heat Chase Temporarily Closes Following Incident

On December 24, 2023, Shanghai Disneyland issued a notice regarding the temporary suspension of the "Heat Chase" attraction within the "Zootopia" themed area. The notice, shared on the resort's official Weibo account, stated that the ride would be closed until further notice due to external factors. However, the rest of the park's experiences, including entertainment shows, dining options, and merchandise stores, would continue to operate as usual.

The announcement acknowledged that the closure might inconvenience some guests who had planned their visits around the popular attraction. For those who had purchased tickets for December 25, 2023, and wished to change their visit date, the park offered a ticket exchange service. Guests could contact their original ticket purchase channel or the Shanghai Disneyland Resort booking service center for assistance. The policy also applied to the "Zootopia" themed area's annual pass holders, who were advised to check the official app for the latest updates.

The incident sparked a range of reactions on social media. Some users expressed concern for the safety of the ride and wondered when it would reopen. Others criticized the parents of the child who jumped off the ride, blaming their negligence for the incident and the subsequent closure. Some netizens also questioned the design of the ride, suggesting that if it could be opened by passengers, it might pose a safety risk.

Despite the criticism, many users commended the park's handling of the situation, noting the high level of service and the rare occurrence of such incidents. Some even compared the incident to a "funny boomerang," highlighting the unexpected turn of events that showcased the patience and manners of the park's visitors.

The closure of "Heat Chase" serves as a reminder of the importance of safety in amusement parks and the responsibility that both guests and operators have in ensuring a secure environment. As the investigation into the incident continues, Shanghai Disneyland remains committed to the safety and satisfaction of its guests.

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