Xiaomi Faces Criticism Over Handling of Fatal SU7 Accident
A devastating accident involving a Xiaomi SU7 vehicle occurred on a highway in Anhui Province, resulting in the deaths of three people. The incident has sparked widespread concern and raised questions about the safety of intelligent driving systems. According to the family members of the victims, Xiaomi has not contacted them, with the company's customer service responding only that the matter has been reported and is being handled.

2 April 2025
Xiaomi has stated that it has established a special task force to investigate the accident and will cooperate fully with the police and the families of the victims. The company has also released details of the accident, stating that the vehicle was in NOA intelligent auxiliary driving mode at the time of the accident, traveling at a speed of 116 km/h. The vehicle detected an obstacle and issued a warning, slowing down before the driver took control and attempted to steer the vehicle around the obstacle. The vehicle ultimately collided with a cement guardrail, resulting in a fire.
The families of the victims have expressed dissatisfaction with Xiaomi's response, stating that the company has not provided adequate support or explanation for the accident. The incident has also raised concerns about the safety of intelligent driving systems, with some netizens questioning whether the system was faulty or if the driver was at fault. The father of one of the victims expressed his grief and frustration, stating that Xiaomi has not contacted the family since the accident, and raised questions about the safety of the car's intelligent driving system and the company's response to the incident.
Xiaomi's response has been criticized for being inadequate, and many are calling for greater transparency and accountability. The company has emphasized that it will continue to cooperate with the police investigation and strictly follow the investigation results to ensure that the incident is handled in an open and transparent manner. Xiaomi also expressed deep regret over the accident and condolences to the families of the victims.
The incident has sparked a wider debate about the development and deployment of autonomous driving technologies, with some arguing that more needs to be done to ensure public safety. It has also highlighted the importance of companies being transparent and accountable in their responses to accidents and crises. The need for greater regulation and oversight of the industry has been emphasized, as well as the importance of companies prioritizing user safety and well-being.

In the aftermath of the accident, netizens have been divided in their opinions, with some criticizing Xiaomi for its handling of the incident and others defending the company. The incident has raised concerns about the safety of intelligent vehicles and the need for greater transparency and accountability from manufacturers. As the investigation into the accident continues, it is essential for all parties involved to prioritize transparency and cooperation to ensure that the truth is revealed and that measures are taken to prevent similar incidents from occurring in the future.
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